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FAQ

Manufacturer or trading company? Where is the company located?
We are a China-based trading company specializing in lighting products.


How many people are there in the company? What is the turnover of your company?
There are 35 people in our company, among whom there are 20 people in the purchasing department at most.


Is this chandelier dimmable?
Yes, this chandelier is dimmable, but it requires a compatible dimmer switch to function properly. Make sure to use a dimmer rated for LED lights for the best performance.


What type of bulbs does this chandelier use?
This chandelier uses a variety of LED bulbs, but the package does not include the bulbs, and you need to purchase them separately.


Can I install this chandelier myself, or do I need a professional?
While many customers have successfully installed this chandelier themselves, we recommend hiring a professional electrician if you’re not experienced with electrical work.


Is the finish on this chandelier resistant to tarnishing?
Yes, the chandelier features a high-quality, tarnish-resistant finish to maintain its appearance over time. However, regular cleaning with a soft, damp cloth is recommended.


Is this chandelier suitable for outdoor use?
No, this chandelier is designed for indoor use only. Exposure to moisture and outdoor elements can damage the fixture and void the warranty.


Do you offer a warranty for this product?
Yes, this chandelier comes with a 1-year limited warranty that covers manufacturing defects. Please keep your purchase receipt to facilitate the warranty process.


Does this chandelier come in different colors or styles?
Yes, the Modern LED Chandelier is available in brushed nickel, matte black, and antique gold finishes, allowing you to choose the style that best fits your decor.


Is the base heavy enough to prevent tipping?
Yes, the lamp has a weighted base for stability, making it resistant to tipping over even in high-traffic areas.


How easy is it to assemble the lamp?
The lamp comes with easy-to-follow instructions and can be assembled in about 20 minutes with no special tools required.


Is there a cord management feature?
Yes, this lamp includes a cord clip on the pole to help manage excess cord length for a cleaner look.


Does the lamp flicker when dimmed?
No, this lamp is designed to dim smoothly without flickering, providing a steady light output at all brightness levels.


Is this lamp suitable for use in an office setting?
Yes, the sleek design and adjustable brightness make it an ideal choice for office workspaces.


Can this chandelier be used in a bathroom?
While it can be used in a bathroom, it should be installed away from direct water exposure, such as over sinks.


Is this chandelier suitable for a dining room?
Absolutely! Its elegant design makes it perfect for dining rooms, living rooms, or entryways.